At 4ph, your personal data is treated with the same care we give to your gaming experience. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you have as a Filipino player under the Data Privacy Act of 2012.
Six core commitments we make to every Filipino player on the 4ph platform.
Every piece of data transmitted between your device and 4ph is protected by bank-grade 256-bit SSL encryption. Your personal details, payment information, and gaming history are never sent in plain text.
4ph fully complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. Your rights as a data subject are recognized and protected at every step.
4ph does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account, comply with regulations, and improve your experience on the platform.
As a 4ph player, you have the right to access, correct, and request deletion of your personal data at any time, subject to our legal retention obligations. Submit a request through our support team and we'll respond within 15 business days.
4ph uses cookies only for essential platform functionality, session management, and aggregate analytics. We do not use third-party advertising cookies. You can manage your cookie preferences through your browser settings.
Identity verification data collected during KYC is processed strictly for regulatory compliance purposes as required by PAGCOR. This data is stored securely and is never used for marketing or shared with non-regulatory third parties.
4ph ("we," "us," or "our") operates the online gaming platform accessible at https://4ph.org. We are committed to protecting the privacy and personal data of all players, particularly Filipino users whose data is governed by the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC) of the Philippines.
This Privacy Policy describes how 4ph collects, processes, stores, shares, and protects your personal data when you register an account, use the platform, or interact with our support team. It also explains the rights you have over your personal data and how to exercise them.
4ph collects the following categories of personal data from players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, Philippine mobile number, city/province of residence | Account communication, support, security alerts |
| Financial Data | GCash number, PayMaya number, bank account details (for withdrawals) | Processing deposits and withdrawals |
| Gaming Data | Game history, wager amounts, win/loss records, session duration | Platform operation, responsible gaming monitoring, regulatory reporting |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Security monitoring, fraud prevention, platform optimization |
| KYC Documents | Scanned government ID, selfie photograph | PAGCOR-mandated identity verification |
4ph collects personal data through the following means:
Data you provide directly when registering an account, completing KYC verification, making a deposit or withdrawal request, contacting customer support, or participating in promotions.
Technical data collected automatically when you access the 4ph platform, including IP address, device identifiers, browser information, and session activity logs. This data is collected through server logs, cookies, and similar tracking technologies.
In limited circumstances, 4ph may receive data from third-party identity verification providers engaged to assist with KYC compliance, or from payment processors in connection with deposit and withdrawal transactions. All such third parties are contractually bound to handle your data in accordance with applicable Philippine privacy law.
4ph uses your personal data for the following purposes:
Under the Data Privacy Act of 2012, 4ph processes your personal data on the following legal bases:
4ph does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:
We engage trusted third-party service providers to assist with platform operations, including payment processors (GCash, PayMaya, Philippine banks), identity verification providers, cloud hosting providers, and customer support software vendors. All service providers are bound by data processing agreements that restrict their use of your data to the specific services they provide to 4ph.
4ph is required by law to share certain player data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities upon lawful request or as required by applicable regulations.
We may disclose your personal data where required by a valid court order, subpoena, or other legal process issued by a Philippine court or competent authority.
In the event of a merger, acquisition, or sale of all or substantially all of 4ph's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer in advance.
4ph retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | 5 years after account closure | PAGCOR regulations, AML Act |
| Financial Transaction Records | 5 years from transaction date | AML Act (RA 9160), PAGCOR |
| KYC Documents | 5 years after account closure | PAGCOR KYC requirements |
| Gaming History | 3 years from session date | Regulatory reporting, dispute resolution |
| Support Communications | 2 years from last interaction | Legitimate interests, dispute resolution |
| Technical / Log Data | 12 months | Security monitoring, fraud prevention |
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with NPC guidelines.
4ph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
4ph uses cookies and similar technologies on the platform. The following types of cookies are used:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Session management, login authentication, security tokens | No — required for platform to function |
| Functional Cookies | Remembering your language and display preferences | Yes — via browser settings |
| Analytics Cookies | Aggregate, anonymized usage statistics to improve the platform | Yes — via browser settings |
4ph does not use third-party advertising or retargeting cookies. You can manage or delete cookies through your browser settings at any time. Disabling non-essential cookies will not affect your ability to use the core 4ph platform.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 4ph:
The 4ph platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. 4ph does not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and take appropriate steps to prevent recurrence. If you are a parent or guardian and believe your child has registered on 4ph, please contact our support team immediately.
4ph reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. Material changes will be communicated to registered players via email and/or a prominent notice on the 4ph platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this Privacy Policy periodically. Your continued use of the 4ph platform after the effective date of any revision constitutes your acceptance of the updated Policy.
4ph has appointed a Data Protection Officer (DPO) as required by the Data Privacy Act of 2012 and NPC regulations. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our DPO through the following channels:
Play with confidence knowing that 4ph protects your personal data under Philippine law. Join hundreds of thousands of Filipino players who trust 4ph every day.
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